LEGAL NOTICE

Last updated: July 26, 2026

This Legal Notice provides important information regarding the ownership, operation, and use of the Vastora website.

1. Website Operator

The website getvastora.com is operated by:

Business name: Vastora
Website: getvastora.com
Customer support email: support@getvastora.com
Privacy contact email: support@getvastora.com

Vastora operates as an online retailer offering products to customers in the United States.

2. Ecommerce Platform

The Vastora online store is powered by Shopify.

Shopify and other authorized service providers may provide services including:

• Website hosting;
• Checkout processing;
• Payment processing;
• Fraud prevention;
• Analytics;
• Customer account services; and
• Ecommerce infrastructure.

Use of certain third-party services may also be governed by their own terms and privacy policies.

3. Product Suppliers and Fulfillment

Vastora may work with third-party suppliers, manufacturers, warehouses, shipping carriers, and fulfillment partners.

These partners may assist with:

• Product storage;
• Order preparation;
• Packaging;
• Shipping;
• Delivery;
• Tracking; and
• Return processing.

Products included in the same order may be shipped from different fulfillment locations and may arrive in separate packages.

Vastora remains the customer’s primary contact for purchases made through getvastora.com.

4. Product Information

Vastora makes reasonable efforts to ensure that product descriptions, photographs, dimensions, specifications, prices, availability, and other information displayed on the website are accurate.

However:

• Product colors may vary depending on the customer’s screen;
• Packaging may vary;
• Manufacturers may update product designs;
• Minor differences may occur; and
• Photographs may include decorative items or accessories that are not included.

Customers should review the full product description before completing a purchase.

5. Pricing and Availability

Prices and product availability may change without prior notice.

Vastora may correct errors involving:

• Product prices;
• Product descriptions;
• Inventory;
• Promotions;
• Shipping charges;
• Delivery estimates; or
• Technical information.

If an error materially affects an order, Vastora may contact the customer to confirm the corrected information or cancel and refund the affected product.

6. Intellectual Property

Unless otherwise stated, the following content is owned by, licensed to, or lawfully used by Vastora:

• The Vastora name;
• Logos;
• Website design;
• Written content;
• Product descriptions;
• Graphics;
• Videos;
• Photographs;
• Marketing materials; and
• Page layouts.

This content may not be copied, reproduced, modified, distributed, published, sold, or commercially exploited without prior written authorization, except where permitted by applicable law.

Third-party trademarks, product names, manufacturer names, and logos belong to their respective owners.

7. Acceptable Website Use

Visitors may use the website for lawful personal shopping purposes.

Visitors may not:

• Attempt to gain unauthorized access to the website;
• Introduce viruses, malware, or harmful code;
• Scrape or copy website content without authorization;
• Submit false or fraudulent information;
• Manipulate prices, promotions, reviews, or discount codes;
• Impersonate Vastora;
• Interfere with website security; or
• Use the website for unlawful purposes.

Vastora may restrict access when reasonably necessary to protect customers, the website, or its business.

8. Third-Party Links

The website may contain links to third-party websites, applications, platforms, or services.

Vastora does not control and is not responsible for:

• Third-party content;
• Third-party privacy practices;
• Third-party security;
• Third-party availability; or
• Purchases completed outside getvastora.com.

Customers should review the applicable terms and policies before using a third-party service.

9. Website Availability

Vastora makes reasonable efforts to maintain the website and its services.

However, uninterrupted access cannot be guaranteed.

The website may be temporarily unavailable because of:

• Maintenance;
• Technical problems;
• Internet outages;
• Security incidents;
• Platform disruptions;
• System updates; or
• Events outside our reasonable control.

10. Customer Policies

Purchases and use of the website are also governed by the following Vastora policies:

• Terms of Service;
• Return and Refund Policy;
• Shipping Policy;
• Privacy Policy;
• Cookie Policy; and
• Any additional conditions displayed during checkout.

Customers should review these policies before placing an order.

11. Returns

Do not return products to the address shown on the original shipping package without first contacting Vastora.

Vastora works with multiple fulfillment partners. The authorized return address may be different from the original shipping address.

Return requests must be submitted to:

support@getvastora.com

Returns sent without authorization or to an incorrect address may not be accepted.

12. Customer Support

For questions about products, orders, payments, shipping, tracking, returns, refunds, cancellations, or privacy, contact:

Vastora
Email: support@getvastora.com
Website: getvastora.com

Customers contacting us about an existing order should include their order number and the email address used during checkout.

13. Changes to This Legal Notice

Vastora may update this Legal Notice to reflect changes in:

• Business operations;
• Website functionality;
• Service providers;
• Legal requirements; or
• Company policies.

The current version will be published on getvastora.com with an updated revision date.